Privacy Policy
Effective Date: 18 May 2026
1. Who We Are
PSV Global Trade
W2-1504, Bren Imperia, Off Harlur Road, Shubh Enclave,
HSR Layout, Bengaluru – 560102, Karnataka, INDIA
Headquartered in Bengaluru, India, PSV Global Trade is the nation’s foremost importer and exporter of therapeutic solutions, packaging solutions, and coconut charcoal products, with an expansive network spanning across continents.
2. Information We Collect
a) Personal Information You Provide: Name, email, phone, company name, shipping/billing address, GST number, import-export codes, payment details, and any communications you send us.
b) Information Collected Automatically: IP address, browser type, operating system, pages visited, cookies, and usage statistics.
3. How We Use Your Information
- Respond to inquiries and provide quotes
- Process orders, shipments, and customs documentation
- Improve our website and services
- Comply with Indian laws and trade regulations
- Send marketing updates (only with your consent)
4. How We Share Your Information
We do not sell or rent your data. We may share it with:
- Service providers (logistics, payment processors, IT) under confidentiality agreements
- Legal authorities when required by law (customs, tax departments)
- Business transfers in case of merger or acquisition
5. Data Retention
We retain your data as long as needed for the purposes stated or as required by Indian law (typically 8 years from the relevant financial year).
6. Cookies & Tracking
Our website may use essential, analytics, and preference cookies. You can manage cookies via your browser settings.
7. Data Security
We use SSL/TLS encryption, restricted access, and regular security reviews to protect your data. However, no internet transmission is 100% secure.
8. Your Rights
Under the Digital Personal Data Protection Act, 2023 (DPDP Act) and other applicable laws, you have the right to:
- Access your personal data
- Correct inaccurate data
- Withdraw consent (where processing is based on consent)
- Request deletion of your data (subject to legal retention requirements)
- Grieve redress through our grievance officer
9. Third-Party Links
Our website may contain links to external sites. We are not responsible for their privacy practices.
10. Grievance Redressal
If you have concerns about your data, please contact us:
PSV Global Trade
W2-1504, Bren Imperia, Off Harlur Road, Shubh Enclave,
HSR Layout, Bengaluru – 560102, Karnataka, INDIA
We will acknowledge your complaint within 24 hours and resolve it within 30 days.
11. Changes to This Policy
We may update this policy from time to time. The latest version will always be published on this page with the effective date.
